Privacy Policy

1. Purpose

INDUSVINA respects and is committed to protecting the information provided by customers, partners, and users during contact, quotation requests, transactions, or website usage.

This policy helps customers understand how we collect, use, store, and protect information in accordance with transparency principles and applicable legal regulations.

2. Main Content

Information Collected

During our cooperation and communication process, INDUSVINA may receive information voluntarily provided by customers, including:

• Full name.
• Company name.
• Phone number.
• Email address.
• Contact address.
• Inquiry details, quotation requests, or transaction-related information.

Purpose of Information Use

Information may be used for the following purposes:

• Receiving and responding to customer inquiries.
• Providing quotations, products, or services according to actual requirements.
• Performing transactions, contracts, or related obligations.
• Improving customer support and service quality.
• Complying with requests from competent government authorities as required by law.

Information Security

INDUSVINA applies appropriate management and security measures to prevent unauthorized access, use, or disclosure of information.

Customer information is only used within the scope necessary for transactions, support activities, and cooperation between the parties.

Information Sharing

INDUSVINA does not sell, exchange, or share customer information with third parties for commercial purposes.

Information may only be disclosed to third parties when:

• Customer consent has been obtained.
• It is necessary to fulfill contractual obligations.
• It is required by competent authorities under applicable laws.

3. INDUSVINA Commitment

4. Contact Information